TERMS AND CONDITIONS

CHRISMAR LIMITED T/A KINGSTON 8 CONSUMER TERMS & CONDITIONS (version 01 JUNE 2021)

IMPORTANT

THESE ARE IMPORTANT TERMS AND CONDITIONS WHICH APPLY WHENEVER YOU BUY GOODS FROM US ONLINE. THEREFORE, PLEASE READ THEM CAREFULLY, BEFORE YOU MAKE A PURCHASE.

BY PLACING AN ORDER AND/OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

WE RECOMMEND YOU PRINT AND KEEP A COPY OF THESE TERMS AND CONDITIONS FOR YOUR RECORDS.

In these Terms:

"Website" means Our website at www.kgn8.co.uk .

"Goods" means the goods which We will supply to You in accordance with these Terms and Conditions.

"Order" means an order which You place with Us detailing the Goods You wish to buy from Us.

"We/Us/Our" means Chrismar Limited (company number 13459620) of 27 Old Gloucester Street, London, England, United Kingdom, WC1N 3AX.

"You/Your" means you, the person using Our Website and/or buying Goods from Us.

1. About Us
1.1 We are Chrismar Limited, a company registered in England and Wales T/A Kingston 8, company number 13459620 with our registered office at 27 Old Gloucester Street, London, England, United Kingdom, WC1N 3AX (We or Us).

We operate the website www.kgn8.co.uk (the Site).

1.2 If you wish to contact us for any reason, including because you have complaints, you can contact us by emailing our Customer Services Team at info@kgn8.co.uk.

2. Conditions
2.1 Please read the following terms and conditions (the Conditions) carefully as use of and/or buying from the Site means that you will be bound by them on purchasing any of the products (the Products) listed on our Site.

2.2 These Conditions apply to any contract between us for the sale of Products to you (a Contract).

Please read these Conditions carefully and make sure you understand them before ordering any Products from our Site. Please note that before placing an order on the Site (an Order), you will be asked to agree to these Conditions. If you refuse to accept these Conditions, you will not be able to order any Products from our Site.

2.3 We reserve the right to remove, modify or change, without notice, any information on this Site from time to time. We may change these Conditions at any time by posting notice of the changes on the Site. If you use the Site after we have posted the changes, you will be bound by the new terms. You should therefore ensure that you read the Conditions each time you use the Site.

2.4 If we have to revise these Conditions as they apply to your Order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel the Contract, you will have to return (at your cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.

3. Use of the Site

3.1 The content of this Site is owned by or licensed to us. You may not copy, reproduce, modify, distribute, republish, re-sell, display, post or transmit any part of this Site without our permission. You may view or print individual pages only for your own personal use. We may suspend, alter, restrict or terminate at any time, access to or use of this Site.

3.2 We only use your information in accordance with our Privacy Policy.

3.3 These Terms are governed by English law. This means your use of the Sites and any contract for the purchase of Items through the Sites; and any dispute or claim arising out of or in connection with the same will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction to settle any disputes arising out of these Terms or your use of the Sites.

3.4 We will not be liable for any loss or damage that You suffer as a result of any harmful material infecting Your computer, data or other material due to Your use of Our Website.

4. Sale of Products

4.1 The images of the Products on our Site are for illustrative purposes only. We have made every effort to display the colours accurately but we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products.

5. Placing an Order

5.1 The Website displays Goods that are advertised for sale, and gives information about them. By advertising Goods on the Website, We are inviting You to place an Order with Us. By placing an Order, you are offering to purchase Products on the following Conditions. All Orders are subject to availability and confirmation of the Order price by us. If we are unable to supply you with Products, we will inform you of this by e-mail and we will not process your Order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged, as soon as possible.

5.2 Our shopping pages will guide you through the steps you need to take to place an Order with us. Our Order process allows you to check and amend any errors before submitting your Order to us. Please take the time to read and check your Order at any stage of the Order process.

5.3 The prices of the Products are inclusive of VAT and will be as quoted on our Site at the time you submit your Order. The prices of the Products may change from time to time but will not affect any Order you have already placed.

5.4 After you place an Order, you will receive an email from us acknowledging that we have received your Order. However, please note that this does not mean your Order has been accepted. If You place an Order, We are not obliged to accept that Order.

5.5 We will confirm our acceptance to you by sending you an email that confirms that the Products have been despatched (a Despatch Confirmation). The Contract between us will only be formed when we send you the Despatch Confirmation.

6. Despatch

6.1 Despatch times may vary according to availability and any guarantees, warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or events outside of our control.

6.2 We will contact you with an estimate delivery date after the date of the Despatch Confirmation.

We aim to deliver the Goods within the indicative timescales shown on Our Website. However, time is not of the essence for delivery or performance and all delivery dates specified on our Website and in any correspondence are estimates only. This means that We will not be responsible if Goods are delivered outside those times and We will not be liable for the consequences of any delay. If We are unable to deliver the Goods within the indicated timescale, We shall use reasonable efforts to tell You this by e-mail and give You an amended delivery estimate.

6.3 Delivery of an Order will be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.

6.4 You own the Products once we have received payment in full, including all applicable delivery charges.

6.5 If we miss the delivery deadline for any Products, you may cancel your Order straight away if we have refused to deliver the Products.

6.6 If you do not wish to cancel your Order straight away or do not have the right to do so, you can give us a new reasonable deadline for delivery. You may cancel your Order, if we do not meet the new deadline.

After you cancel your Order, we will refund any sums you have paid to us for the cancelled Products and their delivery.

7. International Despatch

Please visit our delivery page for details.

8. Payment

8.1 You can only pay for Products using a debit card, credit card or PayPal. We accept the following: Mastercard and Visa credit cards, Visa, Maestro, Delta, Solo or Electron debit cards, American Express charge cards and you can also use PayPal.

8.2 For orders that are placed through the website, customers are still contracting with Chrismar Ltd T/A Kingston 8 and in the event of a dispute or a refund, Chrismar Ltd, would be responsible.

8.3 Delivery costs will be charged in addition to the price payable for Products. Delivery costs are clearly displayed where applicable and will be advised to you during the check-out process before you confirm your Order.

9. Returns & Exchanges

9.1   We hope you love your KGN 8 purchase, but sorry it didn’t work out this time.

9.1.1 Quality is important to us, that is why we inspect all goods carefully before they are despatched. Please note we only accept goods for exchange which are returned within 14 days of receiving your order, in the original packaging and in a resalable condition. We are unable to accept returns that are not in original packaging or have been used and or damaged by the customer.

9.2 Unfortunately, we cannot accept claims for damages that have not occurred in transit. If an item has been damaged in transit, this must be reported to us within 24 hours of receipt of your delivery. This will ensure we can make a claim with our carrier within the required time period.

9.3 If you would like to request an exchange, please complete the Contact Us form on our website to register this request. We will then confirm your request and ask you to use your local post office and pay for a signed-for service to return your item. Remember to ask for a tracking number so you can follow your return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your replacement item will be sent to you once we have inspected your return.

10. Use of Kingston 8 (KGN 8) Mark, Images and Site

The Kingston 8/KGN 8 name and trade mark remain the property of Chrismar Limited at all times.

Any use of the Kingston 8/KGN 8 name and trade marks in a manner that suggests a connection between you and us other than as customer and supplier is expressly forbidden. You may not register a domain name consisting of or incorporating the words “Kingston 8” or “KGN 8”. You may not set up an on-line or a physical shop called “Kingston 8” or “KGN 8”. The use of photographs and other copyright material requires our permission.

11. Events Outside Our Control

11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation: strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

11.2 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

11.2.1 we will contact you as soon as reasonably possible to notify you; and
11.2.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

11.3 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel a Contract please contact us. If you opt to cancel, you will have to return (at your cost) any relevant Products that you have already received and we will refund the price you have paid.

12. General

12.1 Emails to you will be sent to the address you specify to us. You must provide us with a valid email address, and it is your responsibility to inform us of any changes to that address.

By placing an Order with us, you are agreeing to receive email communications from us.

12.2 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Conditions. We will always notify you by posting on this webpage of the Site if this happens.

12.3 A person who is not a party to the Contract shall not have any rights under or in connection with it pursuant to the Contracts (Rights of Third Parties) Act 1999.

12.4 If any provision of the Contract (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of the Contract, and the validity and enforceability of the other provisions of the Contract shall not be affected.

12.5 These Conditions shall be construed in accordance with English law and the courts of England. This means a Contract for the purchase of Products through the Site and any dispute or claim arising out of or in connection with it will be governed by English law. You and We both agree that the courts of England and Wales will have exclusive jurisdiction. If you are a resident of Northern Ireland, you may bring proceedings in Northern Ireland and if you are a resident of Scotland, you may bring proceedings in Scotland.